Return Policy for Custom-Made Artwork

Every order from our store is created as a custom-made artwork specifically for the customer. Because each piece is personalized and made to order, returns are not accepted. Once the artwork is complete, you may review it and make corrections.

No Returns or Refunds

Custom-made artwork is non-returnable. No refunds are issued for completed custom orders.

Damage During Shipping

We take care to package artwork for shipping. If your artwork is damaged during transit, please contact us as soon as possible with your order details and clear photos of the damaged package and artwork. When shipping damage is confirmed, another replacement artwork will be delivered. A refund will not be issued.

Order Cancellation

Because custom artwork is prepared specifically for each order, orders can be cancelled only within 1 hour of placing the order. After the 1-hour cancellation window, the order cannot be cancelled, returned, or refunded.

Review Artwork

Once payment is complete, the custom hand-drawn artwork is produced. After completion, a photocopy is sent through communication channels such as chat, mail, or WhatsApp for review and approval. The customer may request two or three corrections within one or two days, if needed. Following this, the artwork is carefully packed and shipped.

Important

Please review your order details and customization information carefully before placing your order. By completing a purchase, you acknowledge and accept this return and cancellation policy for custom-made artwork.